Privacy Policy 

This Privacy Policy describes how Estate Routes (“Estate Routes”, “we”, “our”, or “us”) collects, uses, discloses, and protects your personal data through our websites and online platforms (collectively referred to as the “Sites”). We are committed to protecting your privacy and handling your personal data responsibly. 

1.  Purpose and Scope

This policy applies to all personal data collected via our Sites, services, or communications, whether online or offline. It outlines: 

• What personal data we collect 

• Why we collect it (lawful basis for processing) 

• How we store, share, and protect it 

• Your rights and how to exercise them 

2.  Categories of Personal Data Collected

We may collect the following categories of personal data: 

1. Automatically Collected Data (Website Usage Data) 

When you visit our Sites: 

• IP address 

• Browser type and version 

• Operating system and device type 

• Pages visited, time spent, and navigation behaviour 

• Referral/exit URL 

• Date and time of access 

Purpose: Website performance, analytics, IT security, service improvement 
 

1. Voluntarily Provided Data 

When you submit forms or register: 

• Name, contact information (email, phone) 

• Company name and job title (if applicable) 

• Any information you enter into inquiry or feedback forms 

Purpose: Communication, responding to queries, providing requested services 

1. Business Contact / Sales Prospect Data 

• Business email, designation, organization 

• Interaction history and preferences 

Purpose: Sales engagement, product demo, business follow-up 
Legal Basis: Legitimate interest, Consent

3.  Data Sharing and Third Parties

We do not sell or trade your personal data. We may share your information only with: 

• Affiliates or authorized partners for service delivery 

• CRM, newsletter, or cloud service providers (data processors) 

• Legal or regulatory bodies if required by law 
  We ensure all third-party processors are contractually bound to uphold confidentiality, privacy, and security.

   

4.  Data Subject Rights

You have the following rights: 

• Right to Access – Know what personal data we hold about you. 

• Right to Correction – Correct inaccurate or incomplete data. 

• Right to Erasure – Request deletion of your data, subject to conditions. 

• Right to Data Portability – Receive your data in a structured format. 

• Right to Withdraw Consent – At any time, without affecting prior processing. 

• Right to Grievance Redressal – Raise concerns via our DPO contact below. 

Requests may be sent to connect@estateroutes.com and will be responded to within statutory timelines. 

5.  Data Retention & Security

We retain personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law. Retention periods are defined in our data retention policy. 

We implement industry-standard security measures to protect your personal information. While no method of online transmission is 100% secure, we strive to ensure your data remains safe. 

6.  Changes to This Policy

We may update this policy periodically. Any significant changes will be communicated via email or a notification on our Sites. Users are encouraged to review the policy regularly. 

7.  Contact Us 

If you have questions about this policy, or wish to exercise your rights, contact: 

Estate Routes  

Email:  connect@estateroutes.com 
Phone:  +91 74284 80031 
Address: A-312, ATS Bouquet, Sector 132, Noida-201304